Contact US

Hello dear customers,

We are an authorized reseller of SuperBox, and we take full responsibility
for orders placed through our website. If you ordered from another platform
or website, please contact that seller directly.

Before reaching out, please read our FAQs — chances are your question is
already answered there.

If you run into any issue while using your device, our 24/7 technical
support is available through the Customer Service gear icon on the home
screen.

For questions about your order or shipping, please visit the Track Your
Order page.

If you still have questions about your order, our privacy policy, or would
like to be removed from our mailing list, please email us at
support@mysuperboxtv.co, use the Chat feature in the lower right corner,
or fill out the form on this page.

This store is operated by HAPPY PINEAPPLE TRADE LIMITED.

Email: support@mysuperboxtv.co
Customer Service Hours: 7 days a week, 24 hours a day

Company Address (Registered):
Flat 2401-16, 24/F, Wing Shing Industrial Building
26 Ng Fong Street, San Po Kong, Hong Kong

US Warehouse & Fulfillment Address:
4899 Buford Hwy NE #Dock B
Peachtree Corners, GA 30071, United States

Return Policy: Returns are accepted within 14 days of delivery. Please
contact us first to request a Return Authorization (RA) number and the
return address. See our full Refund & Return Policy.